Conditions Page
EuroNest User Agreement (Continued)
11. User Code of Conduct
In order to ensure the fairness and security of the "EuroNest" platform, all users must abide by the following code of conduct when using the platform:
11.1 Prohibited Behaviors
Fraudulent Behaviors: It is prohibited to conduct transactions through false information, maliciously cancel orders after placing them, or impersonate others.
Abuse of the Platform: It is prohibited to use platform vulnerabilities, bots, or automated tools to interfere with the normal operation of the platform.
Illegal Activities: It is prohibited to sell prohibited items (such as drugs, weapons) on the platform or engage in any activities that violate applicable laws.
Harassment: It is prohibited to send abusive or threatening content to other users, merchants, or platform staff.
11.2 Consequences
If a user is found to have violated the above norms, the platform has the right to take the following measures:
Suspend or permanently ban the user account;
Delete relevant content or products;
Report illegal acts to the relevant law enforcement agencies.
The user shall compensate for any losses caused to the platform or other parties due to their illegal acts.
12. Limitation of Platform Liability
12.1 Service Provision
As an e-commerce platform, "EuroNest" only provides technical support and intermediary services for transactions between users and merchants, and does not directly participate in the sale or logistics of products.
The platform makes every effort to ensure the continuity and stability of the services, but shall not be liable for service interruptions caused by force majeure (such as natural disasters, technical failures).
12.2 Product Liability
Merchants are fully responsible for the quality, accuracy of product descriptions, and legality of the products they provide.
Users shall make independent judgments on the products they purchase, and the platform does not guarantee the suitability of the products or user satisfaction.
12.3 Limitation of Losses
To the extent permitted by law, the platform shall not be liable for indirect losses (such as loss of profits, data loss) caused by the use of the services.
If the platform is liable, the amount of compensation shall not exceed the service fees paid by the user within the past 12 months.
13. Termination of Services
13.1 Voluntary Termination by Users
Users can close their accounts at any time through the account settings or by contacting customer service.
After the account is closed, the user still needs to fulfill the obligations of outstanding transactions (such as payment or return of goods).
13.2 Termination by the Platform
"EuroNest" may terminate the services provided to users in the following circumstances:
The user seriously or repeatedly violates this agreement;
The user engages in fraudulent or illegal activities;
Required by laws or regulatory authorities.
After the termination of services, the platform will notify the user and retain relevant data to fulfill legal obligations.
14. Third-Party Links and Services
The platform may contain links to third-party websites or services (such as payment gateways, logistics tracking), and these services are independently operated by third parties.
"EuroNest" shall not be liable for the availability, security, or content of third-party services, and users shall bear the risks when using them.
15. Applicable Law
This agreement is governed by the laws of the location where the platform is based ([specific location, for example, Amsterdam, the Netherlands]) and complies with relevant EU regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Consumer Rights Protection Law.
In case of any conflict between any provision of this agreement and the applicable law, the provisions of the law shall prevail.
16. Contact Information
If users have any questions about this agreement or the platform services, they can contact us in the following ways:
Email: [email protected]
17. Other Provisions
Language: This agreement is mainly in [English/local language], and other language versions are for reference only. In case of any ambiguity, the main version shall prevail.
Entire Agreement: This agreement constitutes the entire legal agreement between the user and "EuroNest" and supersedes any previous oral or written agreements.
Non-transferability: Users shall not transfer their rights or obligations under this agreement to third parties, unless they obtain the written consent of the platform.
