EuroNest Privacy Policy
Effective Date: [February 23, 2024]
Last Updated: [February 23, 2025]
Welcome to EuroNest! We are committed to protecting your privacy and personal data. This Privacy Policy explains how EuroNest collects, uses, shares, and safeguards your information. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide
- Account Information: Such as name, email address, phone number, shipping address, payment information, etc.
- Transaction Information: Including purchase history, order details, payment methods, and transaction amounts.
- Communication Information: Content of your communications with us via customer service, email, or other channels.
1.2 Information Collected Automatically
- Device Information: Such as IP address, device type, operating system, browser type, and unique device identifiers.
- Usage Data: Including pages visited, links clicked, search terms, time spent on the platform, and how you interact with our services.
- Location Information: Approximate location derived from your IP address or device GPS.
1.3 Information from Third Parties
- Partners: Such as payment processors, logistics companies, or advertising partners.
- Social Media: If you log in or interact with our services through social media accounts, we may receive information from these platforms.
2. How We Use Your Information
We may use your information for the following purposes:
- Providing Services: Processing transactions, delivering products, managing accounts, and providing customer support.
- Improving the Platform: Analyzing user behavior to optimize website functionality, user experience, and product recommendations.
- Personalizing Your Experience: Displaying personalized content and advertisements based on your interests and preferences.
- Communication: Sending you order confirmations, service updates, promotional materials, and important notices.
- Security and Compliance: Detecting and preventing fraud, abuse, or other illegal activities, and complying with legal obligations.
3. How We Share Your Information
We only share your information under the following circumstances:
- Third-Party Service Providers: Such as payment processors, logistics companies, and data analytics providers to support our business operations.
- Legal Requirements: To comply with laws, regulations, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share information with third parties if you have given explicit consent.
4. Your Rights
Under applicable laws (such as the EU General Data Protection Regulation, GDPR), you have the following rights:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data (under certain conditions).
- Right to Restrict Processing: Request restriction of processing of your data.
- Right to Data Portability: Obtain your data in a structured, commonly used format and transfer it to another service provider.
- Right to Object: Object to data processing based on legitimate interests, including direct marketing.
To exercise these rights, please contact us using the information provided below.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. International Data Transfers
As EuroNest is a European platform, your data may be processed outside the European Union. We will ensure such transfers comply with applicable laws and implement appropriate safeguards.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Children's Privacy
EuroNest is not intended for children under 16. If we discover that we have inadvertently collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or a notice on our platform. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for trusting EuroNest!